Privacy Policy

This privacy policy explains how Editora Luz Literária collects, uses, and protects your personal information when you use our online platform and services. We are committed to protecting your privacy and handling your data responsibly in accordance with applicable data protection laws.

**1. Information We Collect**

We collect information that you provide directly to us when you interact with our site or services. This may include information you provide when you:
* Create an account or profile.
* Submit manuscripts or content for publishing, editing, or review.
* Purchase services or products.
* Sign up for newsletters or updates.
* Participate in surveys, contests, or promotions.
* Communicate with us through contact forms or customer support.
* Register for or attend events (including online literary events).

The types of information you provide may include your name, contact details (such as address, but not email or phone number for privacy contact purposes as per policy constraints), payment information, and details about your literary works or interests.

We also collect certain information automatically when you visit or use our site. This may include:
* Log information (IP address, browser type, operating system, referring URLs, pages viewed, dates/times of access).
* Device information (device type, unique device identifiers).
* Information collected through cookies and similar tracking technologies (explained further below).

**2. How We Use Your Information**

We use the information we collect for various purposes related to providing and improving our literary services and online platform, including:
* Providing, operating, and maintaining our site and services.
* Processing your submissions, requests, and transactions.
* Delivering the services you have requested, such as publishing, editing, or consulting.
* Managing your account and providing customer support.
* Sending you technical notices, updates, security alerts, and support and administrative messages.
* Communicating with you about products, services, offers, promotions, and events offered by Editora Luz Literária and others, and providing news and information we think will be of interest to you (where you have consented or based on our legitimate interests).
* Monitoring and analyzing trends, usage, and activities in connection with our services.
* Personalizing and improving the services and your experience on our site.
* Detecting, investigating, and preventing fraudulent transactions and other illegal activities and protecting the rights and property of Editora Luz Literária and others.
* Complying with our legal obligations.

**3. Sharing Your Information**

We may share your personal information with third parties in the following circumstances:
* With service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
* With business partners and affiliates for the purposes described in this policy or for our operational business purposes.
* In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
* In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
* If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Editora Luz Literária or others.
* With your consent or at your direction.

We do not sell your personal information to third parties.

**4. Data Retention**

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

**5. Your Rights**

Subject to applicable law, you have certain rights regarding your personal information. These may include the right to:
* Access your personal information.
* Request correction or deletion of your personal information.
* Object to our processing of your personal information.
* Request restriction of processing your personal information.
* Request data portability.
* Withdraw consent at any time where we are relying on consent to process your personal information.

To exercise these rights, please contact us using the physical address provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

**6. Security**

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.

**7. Cookies and Tracking Technologies**

We may use cookies and similar tracking technologies (like web beacons and pixels) to collect information about your use of our site. Cookies are small data files stored on your device that help us improve our services and your experience, see which areas and features of our services are popular, and count visits. You can typically remove or reject cookies through your browser settings.

**8. International Data Transfers**

Editora Luz Literária is based in Brazil. Your personal information may be stored and processed in Brazil or any other country where we or our service providers maintain facilities. By using our services, you understand that your information may be transferred to facilities in other countries. We take steps to ensure that your data is treated securely and in accordance with this policy and applicable laws, which may include using mechanisms such as standard contractual clauses if required.

**9. Children's Privacy**

Our site and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

**10. Changes to this Policy**

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the information accordingly. We encourage you to review this policy periodically for any changes.

**11. Contact Us**

If you have any questions about this privacy policy or our data practices, you can contact us at:

Editora Luz Literária
1807 Rua Oscar Freire, 15th Floor,
São Paulo, State of São Paulo,
01426-000
Brazil